Legal

Privacy
Policy

How we handle your personal information with care and transparency.

Last updated: May 2026

1. Who we are

Privé Home Staffing (“we”, “us”, “our”) is a household staffing agency operating in South Africa. This policy explains how we collect and use personal information when you visit our website, enquire about services, or engage us for placements.

2. Information we collect

  • Contact details (name, phone, email, address)
  • Household and staffing requirements shared during consultations
  • Information provided on enquiry forms or via WhatsApp, phone or email
  • Candidate vetting data supplied for placement purposes (with consent)
  • Basic website usage data (e.g. pages visited) where analytics are enabled

3. How we use your information

  • To respond to enquiries and provide staffing services
  • To match households with suitable, vetted candidates
  • To communicate about placements, follow-ups and support
  • To improve our website and client experience
  • To comply with legal obligations

4. Sharing of information

We do not sell your personal information. We may share relevant details only with vetted candidates during the matching process, background-check providers where required, and service providers who assist our operations (under confidentiality obligations).

5. Data security & retention

We take reasonable steps to protect personal information from unauthorised access, loss or misuse. We retain data only as long as needed for the purposes above or as required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal information where applicable. Contact us using the details on our Contact page.

7. Cookies

Our website may use essential cookies for basic functionality. If additional analytics or marketing cookies are added in future, this policy will be updated accordingly.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes.

Read Terms & Conditions →